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Do you want to return an item? Do you want a different size? 
We’ll sort it out, it’s free of charge!

 

For a quick refund or a different size, please use the on-line procedure:

  • Access your account,if you created one when you made your purchase, select the procedure by clicking on “Return/Different Size > REQUEST NEW RMA”: Select the order, followed by the article or articles > indicate the request.

  • If you didn’t create an accountwhen you made your purchase, contact customer services at shop@ojworld.it

Article packaging

You’ll find the returns label inside the box. Place the articles in a box, possibly the original one you received them in; stick the returns label on the outside of the box and close it, making sure it is sealed properly.

 

Shipping articles

Choose how you intend to return the product: 

  • Using a UPS/Mail Boxes Etc. collection point You can find your three nearest UPS Points directly on the returns label or by visiting https://www.ups.com/dropoff

  • Scheduling collection from the comfort of your own home. To schedule a collection date and time, call  902-88 88 20

 

Refund or Different Size

As soon as the returned article has reached us and been checked by our warehouse staff, you will be refunded or a different size will be sent to you.

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